Privacy Policy

1. Information We Collect

To provide a secure and verified social companion experience, we collect:

• Identity & Profile Data: Full name, date of birth, gender, profile photograph, bio, and languages spoken.
• Government Verification Proofs: Aadhaar number (masked), Passport, Voter ID, or Driving License copies strictly used for police and biometric verification.
• Contact Information: Verified mobile phone number and email address.
• Geolocation Data: Real-time GPS location during active sessions to facilitate accurate arrival check-in and 24x7 SOS emergency tracking.
• Transaction & Payment Details: Payment order IDs, transaction timestamps, and refund records (we never store your complete debit/credit card CVV or net banking passwords).

2. Purpose of Data Processing

Your data is processed strictly for legitimate operational purposes:

• Authenticating user identities and preventing imposter accounts.
• Matching clients with nearby verified companions based on location and service choice.
• Enabling secure, in-app encrypted communication between clients and companions without disclosing private phone numbers.
• Operating the 112 National Emergency SOS alert system in cases of physical danger.
• Complying with statutory reporting requirements under the Digital Personal Data Protection Act 2023 (DPDP Act) and the Information Technology Act 2000.

3. Phone Number Privacy & Anti-Harassment Masking

To safeguard user privacy and prevent harassment, direct personal mobile numbers are never displayed publicly on provider cards or service listings. All initial interactions and confirmations are routed through our secure system.

4. Disclosure to Law Enforcement Authorities

We do not disclose personal information to external commercial parties. However, we cooperate fully with Indian law enforcement agencies. We will disclose account records, verification documents, and location timestamps only upon receipt of a lawful subpoena, court warrant, or in bona fide physical emergencies (via 112 emergency escalation).

5. User Data Rights

Under the DPDP Act 2023, you have the right to:

• Request a copy of your personal data held in our systems.
• Request correction or updating of inaccurate information.
• Request account deactivation and deletion of non-statutory personal data.

6. Grievance Redressal & Contact